Privacy Policy — 50 Jili Casino

Who We Are

50 Jili is an online gaming platform accessible at 50-jili.app, offering casino games, live dealer tables, slots, bingo, and sports betting services to eligible players in the Philippines. References to "50 Jili," "we," "us," or "our" throughout this Privacy Policy refer to the operator of the 50 Jili platform and all associated services.

50 Jili acts as the data controller in respect of the personal data collected from players and visitors to the platform. This means we determine the purposes and means by which your personal data is processed, and we are responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

Data We Collect

50 Jili collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — you must be 21 or older to use 50 Jili)
• Email address and mobile phone number
• Residential address (city, province, postal code)
• Government-issued ID type and number (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID)

2.2 Financial Data

• GCash account number or registered mobile number
• PayMaya / Maya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps

2.3 Gaming Activity Data

• Game session history, including games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits, session limits, and self-exclusion status
• Customer support interaction records

2.4 Technical & Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type
• Session duration, pages visited, and click-path data
• Cookie identifiers and similar tracking technologies (see Section 7)

How We Collect Your Data

50 Jili collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you visit or interact with the 50 Jili platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity and age verification data received from KYC service providers; fraud and risk signals received from payment processors; and publicly available information used to verify your identity or assess risk.

How We Use Your Data

50 Jili uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 50 Jili player account, including processing your registration and verifying your identity.
• Age & identity verification (KYC): To verify that you are at least 21 years of age and are who you say you are, in compliance with applicable Philippine regulations.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct.
• Regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations and reporting requirements.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our live chat and email support channels.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session limits, and self-exclusion.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the overall performance and user experience of the 50 Jili platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent to receive such communications. You may opt out at any time.

Legal Basis for Processing

Under the Data Privacy Act of 2012 and its implementing rules, 50 Jili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to when registering your account — including account management, transaction processing, and KYC verification.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

50 Jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the minimum data necessary to process your transactions securely.
• KYC & identity verification providers: Third-party identity verification services receive your identity documents and personal details solely for the purpose of verifying your age and identity as required by applicable regulations.
• Fraud prevention services: Risk management and fraud detection providers may receive technical and behavioral data to help identify and prevent fraudulent activity on the platform.
• Regulatory authorities: We may disclose your personal data to the National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law or court order.
• Professional advisors: Legal counsel, auditors, and compliance consultants may access your data on a strictly need-to-know basis and are bound by confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 50 Jili's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

Cookies & Tracking Technologies

50 Jili uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyze how the platform is used. The types of cookies we use are as follows:

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the 50 Jili platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

Data Retention

50 Jili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Philippine law.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Customer support records: Retained for three (3) years from the date of the interaction, unless the matter is subject to ongoing legal proceedings.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.
• Technical & device data: Retained for up to twelve (12) months from collection, unless required for longer for fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

Data Security

50 Jili takes the security of your personal data seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 50 Jili platform is encrypted using industry-standard SSL/TLS protocols.
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Secure data storage: Personal data is stored on secure servers with physical and logical access controls, firewalls, and intrusion detection systems.
• Regular security audits: 50 Jili conducts periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
• Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, 50 Jili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 50 Jili:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our ability to demonstrate compelling grounds.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer through the channels listed in Section 14. We will respond to all verified requests within thirty (30) days of receipt.

Children & Minors

The 50 Jili platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law governing participation in casino-style gambling. 50 Jili does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and return any deposited funds to the payment source. No winnings will be paid out to an underage player under any circumstances.

Third-Party Services

The 50 Jili platform integrates with a number of third-party service providers to deliver its full range of features. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, game content providers, and live dealer studio operators.

Each of these third-party providers operates under their own privacy policies and data processing agreements. 50 Jili requires all third-party processors to implement appropriate technical and organizational security measures and to process personal data only in accordance with our documented instructions.

50 Jili is not responsible for the privacy practices of third-party websites or services that are not operated by 50 Jili. This Privacy Policy applies solely to data collected through the 50 Jili platform at 50-jili.app.

Changes to This Privacy Policy

50 Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of the 50 Jili platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 50 Jili protects your personal data. The most current version will always be available at 50-jili.app/privacy-policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 50 Jili, please contact our Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 via the chat widget on the 50 Jili platform — the fastest way to reach us for urgent matters.
• Email: [email protected] — for formal data subject requests, please include your full name, registered email address, and a description of your request.

We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve formal data subject requests within thirty (30) days of receipt. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.